Payment Policy
Effective Date: December 6, 2025
At Ocrasio, we are committed to providing secure, convenient, and transparent payment options for all our customers. This payment policy outlines accepted payment methods, security measures, and billing practices.
Accepted Payment Methods
We accept the following payment methods:
Credit and Debit Cards
- Visa
- Mastercard
- American Express
- Discover
Digital Payment Methods
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Payment Security
Your payment information is always protected:
- All transactions are encrypted using SSL (Secure Socket Layer) technology
- We are PCI DSS compliant
- We never store your full credit card information on our servers
- Payment processing is handled by trusted, industry-leading payment processors
- All sensitive data is tokenized for maximum security
When Payment is Charged
Your payment method will be charged:
- Immediately upon order confirmation
- Before production begins on your custom item
- You will receive an email receipt confirming the transaction
Pricing and Currency
All prices on our website are listed in US Dollars (USD) unless otherwise specified. For international customers, your bank or payment provider may convert the charge to your local currency and may apply conversion fees.
Order Total Breakdown
Your order total includes:
- Product price(s)
- Shipping costs
- Applicable taxes (sales tax, VAT, GST, etc.)
- Discount codes (if applied)
The complete order total will be displayed at checkout before you confirm your purchase.
Taxes
Sales tax will be calculated and applied at checkout based on:
- Shipping destination
- Applicable state and local tax rates
- Product taxability
For international orders, customs duties, VAT, or GST may apply and are the responsibility of the customer.
Payment Declined
If your payment is declined:
- Verify your payment information is correct
- Ensure you have sufficient funds or credit available
- Contact your bank or card issuer to authorize the transaction
- Try a different payment method
- Contact our customer service team for assistance
Promotional Codes and Discounts
Discount codes must be entered at checkout before completing your purchase. Promotional codes:
- Cannot be applied to orders after purchase
- Cannot be combined with other offers unless specified
- May have expiration dates or usage limits
- Are non-transferable and have no cash value
Billing Information
Please ensure your billing information matches the information on file with your payment provider. Incorrect billing information may result in payment delays or order cancellation.
Recurring Charges
Ocrasio does not currently offer subscription services. All charges are one-time payments unless you choose to place multiple orders.
Payment Confirmation
After successful payment, you will receive:
- Order confirmation email with order number
- Itemized receipt showing payment details
- Estimated delivery timeframe
Refunds and Chargebacks
Refunds will be processed according to our Refund Policy. Please contact us before initiating a chargeback with your bank, as chargebacks can delay the resolution process. We are committed to working with you to resolve any issues.
Price Changes
We reserve the right to change prices at any time. However, orders already placed will be honored at the price shown at the time of purchase.
Contact Us
Questions about payments or billing? Contact us:
Email: billing@ocrasio.com
Phone: 1-800-OCRASIO